Break down silos and eliminate system gaps

Whether in industry, commerce, or the public sector, people everywhere work together to solve complex challenges. Yet the information they need is often spread across CAD, ERP, and other isolated applications. This hinders collaboration, leads to errors, and slows down processes. CONTACT Elements connects your data into a seamless digital thread, ensuring that information flows throughout the entire lifecycle and reaches your employees right where they need it. Your teams work together efficiently on a shared platform – whether they are developing products, operating equipment, delivering services, or managing assets digitally.

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Your benefits

  • Share and leverage data across system boundaries
  • Integrate and scale the solution with ease
  • Synchronize and accelerate processes
  • Connect the entire product lifecycle end to end
  • Embed AI throughout the product lifecycle
  • Choose the operating model that best fits your needs
Benefits of the CONTACT Elements platform

Open, intelligent, modular

Product logo CONTACT Elements.

CONTACT Elements combines cutting-edge technology with maximum flexibility. Thanks to its modular architecture, the open platform can be rolled out step by step, expanded as needed, and adapted to changing requirements. Fourier AI enables you to embed AI deep into your processes and turn your product data into a strategic competitive advantage. When it comes to infrastructure, you remain independent: cloud or on-premises – you choose the model that best fits your strategy while maintaining full control over your data.

Open, intelligent, modular

CONTACT Elements combines cutting-edge technology with maximum flexibility. Thanks to its modular architecture, the open platform can be rolled out step by step, expanded as needed, and adapted to changing requirements. Fourier AI enables you to embed AI deep into your processes and turn your product data into a strategic competitive advantage. When it comes to infrastructure, you remain independent: cloud or on-premises – you choose the model that best fits your strategy while maintaining full control over your data.

Product logo CONTACT Elements.

CONTACT Elements combines cutting-edge technology with maximum flexibility. Thanks to its modular architecture, the open platform can be rolled out step by step, expanded as needed, and adapted to changing requirements. Fourier AI enables you to embed AI deep into your processes and turn your product data into a strategic competitive advantage. When it comes to infrastructure, you remain independent: cloud or on-premises – you choose the model that best fits your strategy while maintaining full control over your data.

One platform – more than 70 applications

The modular Elements platform connects the entire product lifecycle into a digital thread – from the initial product idea all the way to after-sales service. Combine exactly the applications you need on a shared foundation of Core Services, Fourier AI, and open technology.

"CONTACT’s approach to digital threads based on CONTACT Elements’ open web architecture, configurable data model, and composable reusable components enables companies to break down silos and connect their data and processes across the product lifecycle from concept through life."

Mark Reisig, CIMdata 2024, on CONTACT as enabler for digital threads

 

One software for your digital thread

  1. Product Lifecycle Management
  2. Project Management
  3. Manufacturing Execution System
  4. Service Lifecycle Management
  5. Sustainability Reporting
  6. Collaboration

Product Lifecycle Management (PLM)

CONTACT Elements enables you to centrally manage all data, processes, and resources involved in product development. Improve collaboration across departments, locations, and company boundaries, reduce routine tasks and errors, and reliably meet regulatory requirements.

Product Lifecycle Management (PLM)

CONTACT Elements enables you to centrally manage all data, processes, and resources involved in product development. Improve collaboration across departments, locations, and company boundaries, reduce routine tasks and errors, and reliably meet regulatory requirements.

CONTACT Elements enables you to centrally manage all data, processes, and resources involved in product development. Improve collaboration across departments, locations, and company boundaries, reduce routine tasks and errors, and reliably meet regulatory requirements.

Project Management

Screenshot: Project management in CONTACT Elements.

With CONTACT Elements, you complete complex development projects faster and more efficiently. Your teams collaborate across disciplines on a shared data foundation and combine agile teamwork with traditional project planning. Connecting product data with project management creates transparency, reduces coordination efforts, and helps identify risks at an early stage.

Project Management

With CONTACT Elements, you complete complex development projects faster and more efficiently. Your teams collaborate across disciplines on a shared data foundation and combine agile teamwork with traditional project planning. Connecting product data with project management creates transparency, reduces coordination efforts, and helps identify risks at an early stage.

Screenshot: Project management in CONTACT Elements.

With CONTACT Elements, you complete complex development projects faster and more efficiently. Your teams collaborate across disciplines on a shared data foundation and combine agile teamwork with traditional project planning. Connecting product data with project management creates transparency, reduces coordination efforts, and helps identify risks at an early stage.

Manufacturing Execution System (MES)

CONTACT Elements allows you to control, monitor, and continuously improve your production. The software goes beyond a traditional MES by combining advanced maintenance management, energy monitoring, and seamless IT integration. It closes the gap between business planning in ERP and the machines on the shop floor. The result: higher productivity, lower costs, and manufacturing operations that can respond faster to changes.

Manufacturing Execution System (MES)

CONTACT Elements allows you to control, monitor, and continuously improve your production. The software goes beyond a traditional MES by combining advanced maintenance management, energy monitoring, and seamless IT integration. It closes the gap between business planning in ERP and the machines on the shop floor. The result: higher productivity, lower costs, and manufacturing operations that can respond faster to changes.

CONTACT Elements allows you to control, monitor, and continuously improve your production. The software goes beyond a traditional MES by combining advanced maintenance management, energy monitoring, and seamless IT integration. It closes the gap between business planning in ERP and the machines on the shop floor. The result: higher productivity, lower costs, and manufacturing operations that can respond faster to changes.

Service Lifecycle Management (SLM)

Turn after-sales service into a growth driver. With CONTACT Elements, you consolidate customer and service data into a single source of truth and manage maintenance activities transparently. This helps you shorten response times, reduce internal costs, and unlock new revenue opportunities through additional offerings like customer portals.

Service Lifecycle Management (SLM)

Turn after-sales service into a growth driver. With CONTACT Elements, you consolidate customer and service data into a single source of truth and manage maintenance activities transparently. This helps you shorten response times, reduce internal costs, and unlock new revenue opportunities through additional offerings like customer portals.

Turn after-sales service into a growth driver. With CONTACT Elements, you consolidate customer and service data into a single source of truth and manage maintenance activities transparently. This helps you shorten response times, reduce internal costs, and unlock new revenue opportunities through additional offerings like customer portals.

Sustainability Reporting

CONTACT Elements makes the environmental impact of your products transparent, simplifies reporting, and helps you efficiently meet regulatory requirements. The Green digital thread connects sustainability data from various sources – from engineering to operation – and reveals opportunities for improvement across the entire product lifecycle.

Sustainability Reporting

CONTACT Elements makes the environmental impact of your products transparent, simplifies reporting, and helps you efficiently meet regulatory requirements. The Green digital thread connects sustainability data from various sources – from engineering to operation – and reveals opportunities for improvement across the entire product lifecycle.

CONTACT Elements makes the environmental impact of your products transparent, simplifies reporting, and helps you efficiently meet regulatory requirements. The Green digital thread connects sustainability data from various sources – from engineering to operation – and reveals opportunities for improvement across the entire product lifecycle.

Collaboration

Screenshot: Collaboration in CONTACT Elements.

With CONTACT Elements, teams collaborate securely and efficiently on projects and product data across all organizational and system boundaries – regardless of their location. Powerful features for file sharing, task management, real-time communication, and version control optimize collaboration and reduce errors.

Collaboration

With CONTACT Elements, teams collaborate securely and efficiently on projects and product data across all organizational and system boundaries – regardless of their location. Powerful features for file sharing, task management, real-time communication, and version control optimize collaboration and reduce errors.

Screenshot: Collaboration in CONTACT Elements.

With CONTACT Elements, teams collaborate securely and efficiently on projects and product data across all organizational and system boundaries – regardless of their location. Powerful features for file sharing, task management, real-time communication, and version control optimize collaboration and reduce errors.

AI that understands your processes

Fourier AI product logo.

The structured and connected data in CONTACT Elements provides AI with the ideal context to deliver real business value. With Fourier AI, we have developed an AI solution that combines our own highly specialized AI models – for example, to find parts in seconds – with market-leading LLMs. Fourier AI understands how your processes work, how your products are created, and identifies untapped potential. This turns AI into a productivity driver across your entire digital thread – from variant management and requirements engineering to bill of materials processing, manufacturing, and service.

AI that understands your processes

The structured and connected data in CONTACT Elements provides AI with the ideal context to deliver real business value. With Fourier AI, we have developed an AI solution that combines our own highly specialized AI models – for example, to find parts in seconds – with market-leading LLMs. Fourier AI understands how your processes work, how your products are created, and identifies untapped potential. This turns AI into a productivity driver across your entire digital thread – from variant management and requirements engineering to bill of materials processing, manufacturing, and service.

Fourier AI product logo.

The structured and connected data in CONTACT Elements provides AI with the ideal context to deliver real business value. With Fourier AI, we have developed an AI solution that combines our own highly specialized AI models – for example, to find parts in seconds – with market-leading LLMs. Fourier AI understands how your processes work, how your products are created, and identifies untapped potential. This turns AI into a productivity driver across your entire digital thread – from variant management and requirements engineering to bill of materials processing, manufacturing, and service.

Reliable data foundation

Fourier AI is retrieval-based: To generate answers, it accesses existing company knowledge along with its context and relationships. This strong grounding in your data reduces hallucinations and delivers reliable results.

Specialized AI Models

Complex industrial tasks often require more than conventional AI models can deliver. That's why we have developed specialized AI models for Fourier AI that are specifically tailored to industrial use cases.

Full data sovereignty

Fourier AI processes corporate data on a GDPR-compliant infrastructure hosted in Europe. Data is stored permanently only within the customer's instance and is not used for third-party purposes.

Flexible deployment. Full sovereignty.

Comparison of the benefits of cloud and on-premises deployment.

Whether you want full control with on-premises deployment or reduced effort in the cloud, CONTACT Elements lets you choose the operating model that best fits your IT strategy. If your requirements change, you can switch at any time. Data sovereignty is always a top priority: The development and operation of our cloud solution are ISO 27001 certified. Together with our partner STACKIT, we also offer a sovereign European cloud infrastructure.

Flexible deployment. Full sovereignty.

Whether you want full control with on-premises deployment or reduced effort in the cloud, CONTACT Elements lets you choose the operating model that best fits your IT strategy. If your requirements change, you can switch at any time. Data sovereignty is always a top priority: The development and operation of our cloud solution are ISO 27001 certified. Together with our partner STACKIT, we also offer a sovereign European cloud infrastructure.

Comparison of the benefits of cloud and on-premises deployment.

Whether you want full control with on-premises deployment or reduced effort in the cloud, CONTACT Elements lets you choose the operating model that best fits your IT strategy. If your requirements change, you can switch at any time. Data sovereignty is always a top priority: The development and operation of our cloud solution are ISO 27001 certified. Together with our partner STACKIT, we also offer a sovereign European cloud infrastructure.

FAQ

Quick overview: Your questions, our answers.

CONTACT Elements is a modular platform that enables companies to connect their IT systems and applications and exchange data seamlessly. It provides all the specialized applications needed for end-to-end PLM. CONTACT Elements integrates systems such as ERP, CRM, and CAD to ensure a continuous digital flow of information. Its system-wide AI layer, Fourier AI, also enables companies to unlock the value of their product knowledge. This helps you sustainably improve the efficiency of business processes.

The modular approach of CONTACT Elements enables flexible software solutions that can be tailored precisely to your company's needs and easily expanded. Preconfigured modules that can be added whenever needed, combined with an open architecture, ensure fast implementation. This allows your company to drive digital transformation at its own pace.

The software comprises more than 75 components covering technology, Core Services, and business applications. Open interfaces and a comprehensive dictionary connect these modules with each other as well as with additional open-source and third-party components. The benefits:

  • Continuous Delivery: Use new or updated modules without the need for complex updates to the entire system.
  • Higher overall quality and fewer errors thanks to clearly defined interfaces.
  • Easy integration of additional components from the open-source community and legacy systems.
  • Lower total cost of ownership.

CONTACT Elements provides flexible connectors and APIs for seamless integration with your existing IT landscape. You can easily connect common enterprise systems such as SAP, Salesforce, Teamcenter, and Windchill to the platform.

CONTACT Elements is based on open standards:

  • Internet standards and key open-source technologies such as web services, Python, HTML5, REST, and HTTP
  • Tool integration: the open industry standard Open Services for Lifecycle Collaboration (OSLC), which provides the foundation for our PLM-ALM integration, for example
  • Data formats: standards such as XML and JavaScript Object Notation (JSON) for exchanging structured data
  • Additional data standards such as EDIFACT, eCl@ss, STEP, and ReqIF

Elements is built on our long-standing expertise in interface technologies:

  • Maintained interfaces to leading enterprise systems such as SAP S/4HANA and SAP CA-PLM, based on CONTACT Elements Catalyst technology
  • Maintained interfaces to leading M-CAD and E-CAD tools as well as ALM solutions
  • Integration of office tools such as Microsoft Office and Outlook

This enables you to create seamless end-to-end processes along the digital thread – from product planning all the way to operation and service.

CONTACT Elements reduces your dependency on limited IT resources. Following the principle of “configure, don’t code,” the system provides extensive tools that enable even end users to make adjustments themselves. For example:

  • declarative control of data models using the Data Dictionary
  • visual definition of workflows and business rules
  • customization of frequently changing elements, such as catalogs, directly in the user interface
  • comprehensive options for users to personalize the interface themselves

Other examples include dashboards that can be easily assembled using a widget library, as well as declarative triggers for condition monitoring in IoT solutions.

CONTACT Elements adapts flexibly to your plans: you can start by rolling out the software in individual departments or deploy it directly as a central enterprise backbone for thousands of users. To ensure smooth collaboration across international teams, replication mechanisms for large assemblies deliver excellent performance even across global networks. You choose your preferred deployment model – traditional on-premises, hosted, or as a modern cloud/SaaS solution. Reliable services and global 24/7 support ensure secure and dependable operation at all times.


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