Smart infrastructure management
In Germany, infrastructure management is characterized by "maintenance backlogs" and a reactive approach to handling defects. These issues can be eliminated with data-driven lifecycle management, which promotes the control and optimization of infrastructure systems through data-driven techniques and methods. With CONTACT Elements, you benefit from a common data environment that enables collaborative, smart infrastructure management. You link your information processes along the object lifecycle and centralize (access to) data and documents at a single point. This allows you to provide information on demand in the users' application context.
Industry solutions of CONTACT
- Continuous and simplified technical process handling and long-term logging or archiving
- Reduction of media breaks through building SMART data exchange formats (IFC, BCF) and open interfaces
- Gradual replacement of manual processes through the integration of portals and third-party systems with open interfaces, e.g. for incoming applications
- Single source of truth for the structured storage of information, as well as access to building data across departments and lifecycle phases
- Efficient collaboration and seamless communication on 2D documents and 3D models with external parties, as well as support during the review process with cooperation tools such as the Activity Stream

Top-Level Security
The development and operation of cloud products based on CONTACT Elements meet the stringent requirements of the ISO 27001 standard. This certification confirms that CIM Database Cloud meets the highest security standards and ensures effective management of information security risks.
Success storys of our customers
The Waterways and Shipping Administration (WSV) ensures safe traffic on Germany's federal waterways (7,300 kilometres inland waterways, 23,000 square kilometre waterways). It maintains, operates, and builds waterways including structures (locks, bridges, etc.). The ITZBund Ilmenau implements the necessary IT applications. CIM Database has been supporting the WSV and ITZBund in their tasks since 2003.
To the success storyHamburger Hochbahn AG, Hamburg's largest transport company with 6,000 employees and 1.2 million passengers daily, operates and maintains rail networks, stations and vehicles. CIM Database serves as a central platform for data management and supports the efficient handling of this task as an IT basis.
To the success storyThe Gotthard Base Tunnel, the world's longest railway tunnel at 57 km, went into operation at the end of 2016. CONTACT Project Office enabled the secure control of this major project. Transtec Gotthard was able to monitor progress, weigh work packages and take proactive countermeasures in the event of delays.
To the success story"I spent 15 years searching for software that would allow us project managers to see at the touch of a button where a project stands and where it is currently stuck."
Lars Dietrich, former Head of Technology Transtec Gotthard
Software tools for the logistics and infrastructure industry
Efficient, secure document management
With our document management solution, you create a central, structured storage system for all relevant documents, including technical drawings, contracts, approvals, or protocols. These are securely archived and stored in a user-friendly system. The software helps with versioning documents, ensuring that the latest version is always accessible, and allows for easy and traceable management of access rights. This is particularly important in large projects with many stakeholders. Additionally, our software helps to comply with legal regulations and quality assurance through comprehensive documentation and history.
Automated, optimized workflows
In complex projects, it is often necessary to handle numerous tasks and processes in a fixed sequence. With CONTACT Elements Workflows, these workflows can be automated and optimized. By digitally mapping processes, you reduce inefficient manual steps and increase transparency. You can customize workflows to meet specific project requirements. Additionally, our software informs all parties about the current status, so your teams can complete tasks on time. Notifications prevent overlooking important steps and contribute to timely and budget-friendly project implementation. By automating routine tasks, you use resources more efficiently, saving significant time and reducing errors.
3D models for optimal planning and resource utilization
CONTACT 3D Visualization allows you to represent and simulate projects in three dimensions during the planning phase. This helps you identify potential issues long before they occur. Visual representation not only aids in understanding spatial conditions but also makes it easier to compare different variants and alternatives. This leads to optimized planning and resource utilization. Especially in large infrastructure projects involving multiple disciplines and complex approval processes, the 3D representation enhances understanding and alignment between all project participants. Additionally, these visualizations are available for presentations and communication with investors, authorities, or the public.
High flexibility and fewer errors through variant management
CONTACT Elements variant management helps your company efficiently manage different variants of processes, products, or projects – whether in selecting components, planning processes, or adjusting supply chains. This allows you to always meet the specific requirements of each situation. Our solution ensures that all variants are accurately documented and transparent for all parties involved. This increases your flexibility and reduces errors. It also makes it easier to quickly find alternatives when unforeseen changes or requirements arise.
Extend Your Software with CONTACT Elements
The modular CONTACT Elements platform scales incrementally into a comprehensive solution, covering the entire lifecycle from initial idea to product development, manufacturing, and after-sales. Modern technologies you may only need in a few years can be added as needed.
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