Press release - February 11, 2020
Technology leader HBC-radiomatic increases its service excellence worldwide with CONTACT
The worldwide technology leader in industrial radio control systems introduces a holistic PLM strategy with CONTACT Software. As a company-wide IT solution, CIM Database PLM accelerates the entire product development process, increases the operational performance at HBC-radiomatic and forms the basis for outstanding services in the field.
Radio controls for industry, agriculture, construction and mining have to meet high requirements depending on the application. In addition to ease of use, precision and safety are key requirements.
HBC-radiomatic GmbH, based in Crailsheim, Baden-Wuerttemberg, is a leading manufacturer of radio remote controls for industrial applications. About 450 employees worldwide develop and produce wireless control systems for cranes, machines and various customer-specific special applications.
In order to continue to grow sustainably in the future and to optimally exploit the innovation potential, the company is replacing its previous individual solutions with CIM Database PLM. As a central data hub, CONTACT's solution ensures better collaboration and faster processes along the entire product development process at HBC through the principle of single source of truth.
The main focus was on a more efficient management of product-related documentation. The smooth interaction of the individual application modules convinced HBC. With CIM Database, all users now have access to the same valid project planning data, technical changes and quality details. This reduces errors, saves costs and empowers the global service team. At the same time, the integrated project management solution improves cooperation between the individual departments and provides comprehensive support for the company's processes.
"CIM Database meets all requirements of our long-term PLM strategy. With the possibility to add applications as needed, we can react flexibly to future challenges", explains Stefanie Bolz, consultant for business process development at HBC-radiomatic.
In the next step, the company will integrate CONTACT Elements for IoT and expand its range of products with smart services. The Internet of Things (IoT) platform provides information about the status of the devices in the field as well as about service partners and activities. HBC is thus accelerating the documentation and processing of all global service cases.