Data Privacy Policy

Protection of individuals' privacy is of crucial importance for Internet-based business models. In this section, we would like to explain how we handle personal data in the context of the use of this website.

Consent
By using this website, you consent to the storage and use of your data as described below. Any changes to this data privacy policy will always be published on this page. Whenever we are required to do so by data privacy legislation, we will explicitly ask for your consent to make further use of any personal data collected on this website.

Collection and Processing of Personal Data
CONTACT Software GmbH wishes to offer you the best possible standard of service. In order to achieve this, we collect and use personal information in the manner described below in compliance with applicable data privacy legislation.

When you visit our website, we record your IP address and make use of cookies and other Internet technologies that allow us to gather general information on people who visit our website and their interests. Below, we shall describe the technologies used and the type of information collected using such technologies. 
In addition to this, we record and use data that you provide voluntarily, for instance if you register for events.

What Data Do We Collect and why?
The purposes for which we use your data include the following:

  • To provide you with announcements and notifications of any changes with regard to our products and services
  • To tailor information about our products and services to your particular needs
  • To create personalized areas and protected content
  • To allow us to contact you and respond to inquiries
  • To organize competitions, prize draws or other marketing and promotional activities on our website
  • To carry out voluntary customer surveys that allow us to constantly improve our services and products
  • To process career inquiries
  • To meet contractual obligations

IP Addresses
IP addresses are used to analyze malfunctions, to manage the website and to obtain demographic information. We also use IP addresses and, where applicable, other information that you have made available to us on this website or on other occasions in order to identify those pages from our offering that are most frequently visited and what topics are of interest to our visitors. We use the insights obtained in this way to help us provide the best possible information about our products and services. CONTACT Software GmbH always collects such data in an anonymized form and will, under no circumstances, associate this information with the profile of any registered user without the consent of that user. Only the domain name is recorded when anybody visits our website. We only collect data related to a visit to our website. We do not collect any personal data related to your visits to the websites of other companies or organizations that are not part of CONTACT Software GmbH.

Automated Procedures
In addition to information that you explicitly provide to us, we may also collect data during your visit using automated procedures such as tracking pixels, cookies and other methods that are in common use. Information collected in this way is standard information that your browser passes to our website, such as the type of browser you are using and the language settings, access times or the address of the website that referred you to our site. We may also use these methods to determine whether personalized e-mails have been read, provided that the recipient has previously given their express consent, and to gather other information, such as which of our web pages the recipient has visited and whether they have registered for one of our events. Data gathered in this way is not stored in a personalized form.

Web Links
E-mails sent by CONTACT Software GmbH regularly contain links to specific web pages. This allows us to modify the target URL and thus measure the effectiveness of our marketing activities. We can also identify whether links in e-mails that we have sent have been clicked and relate this information to individuals. If you do not wish us to obtain information in this way, please do not click any links in e-mails that you receive from CONTACT Software GmbH.

Cookies
Cookies are used to display personalized content so that you do not have to constantly re-enter your password and to adapt the information we offer to your user behavior. In your browser, you can prevent cookies from being saved, only permit cookies from certain websites to be saved or require that the browser notifies you before a cookie is saved. If you disable cookies, some of the functions of our offering may become unavailable and our site may be less easy to use.

E-Mail Addresses
If you provide your e-mail address, we will contact you via e-mail. We will not pass on your e-mail address to any third parties outside of CONTACT Software GmbH. You can at any time opt out of receiving any further e-mails from us. Depending on the settings in your e-mail program, it is possible that information will automatically be sent to CONTACT Software GmbH when you send us an e-mail.

Disclosure of Personal Data
We use your data within CONTACT Software GmbH in order to process your inquiries and orders and to further improve our services and products. Your personal data will not be passed on for marketing purposes, sold or otherwise made available to third parties. CONTACT Software GmbH may be obliged to disclose your data and any associated information in response to court orders or requests from authorities entitled to demand this information.

Links to other Websites
Our website may include links to the websites of third-party vendors. CONTACT Software GmbH is not responsible for the data privacy arrangements or the content of websites outside our own website.

Cancellation
We generally communicate with users and visitors who register to receive information from CONTACT Software GmbH or who make use of one of our services by e-mail, and sometimes by phone. We may also use your e-mail address to inform you about any changes to our range of products and services and to send invoices or other notifications. As a rule, it is not possible for users and customers of CONTACT Software GmbH to unsubscribe from customer information of this type.

Retention of Data
We only retain personal data as long as it serves its intended purpose or for the period required by law.

Updating your Data
Please help us to keep your data up to date. Send an e-mail to info@contact-software.com to inform us of any changes to your data.

Further Information
Your trust means a lot to us, so we would be more than glad to answer any questions you may have about the way in which we use your personal data. If you have any questions that are not covered by this data privacy policy, or if you want more detailed information about a specific issue, please feel free to contact us at any time.

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