Press Release – December 9, 2025

CONTACT Software continues to expand in the Asian market


The leading provider of software for digital transformation relies on local experts to provide even closer support to Asian customers. A new Center of Experience and an event series enable companies to experience CONTACT’s IoT and PLM platform Elements firsthand.


Asia is redefining its role in the global economy: countries like China, India, and Vietnam are increasingly shifting from manufacturing to innovation industries. At the same time, established high-tech nations such as Japan and South Korea strive to maintain and strengthen their competitive edge. In both cases, digitalization platforms like CONTACT Elements are key. The PLM and IoT solution enables companies to optimize development, streamline production processes, and operate products intelligently. CONTACT Software has now opened hubs in Hanoi (Vietnam), Shanghai (China), Tokyo (Japan), Pune (India), and Seoul (South Korea) to provide even closer support to customers and partners across Asia.

With employees on the ground, CONTACT can respond more quickly to customer requirements. “Our experts are natives, many of them trained in Germany, and have a deep understanding of the local markets. They quite literally speak our customers’ language, are familiar with the culture and the respective challenges of companies,” explains Dimitri Baumtrok, Head of International at CONTACT. “This benefits both our customers and our partners in the region.” CONTACT has built a continuously growing global partner network, working with technology leaders like Fujitsu in Japan.
 

To enable companies to experience the software firsthand, CONTACT has opened a Center of Experience in Hanoi together with its Vietnamese partners THCO and SoluCa. Visitors can explore the various applications of CONTACT Elements by stepping into the roles of project managers, CAD designers, and production staff. CONTACT’s “From Top Floor to Shop Floor” approach seamlessly integrates PLM and IoT into a single platform, creating a closed-loop process.

This holistic approach also came to life at the “CONTACT Elements Live Tour” (CELT) in four Asian cities. The events in Tokyo, Seoul, Shanghai, and Suzhou (China) provided opportunities for networking and lively discussions with partners, customers, and CONTACT’s digitalization experts. A key focus was on how companies can use AI to increase their process efficiency – from the initial product idea to design and manufacturing all the way to after-sales service. 

From January 8 to 10, 2026, CONTACT will participate in the Shanghai Industrial Internet Association Innovation Summit 2026 with a keynote, a presentation, and an exhibition booth.
 


Your contact:

Jonas Richter
Corporate Communication