• Solutions for domestic hot water, space heating, air conditioning, and renewable energy (heat pumps, ventilation)
  • Over 6,000 employees (2024)
  • €1.1 billion in sales (2022)

    Stiebel Eltron, a provider of building technology and green energy solutions, uses CIM Database PLM as its leading IT system. To make all product data available company-wide and manage projects efficiently, the company integrated its TDM and ERP systems via CIM Database. Acting as a central driver for all downstream processes throughout the product lifecycle, the system is deeply embedded across the organization. Today, around 500 employees from a wide range of departments worldwide work with the PLM solution – not only in development, work planning, and quality management, but also in legal affairs, patent management, technical documentation, and customer service. One of the key benefits: the PLM solution has reduced the effort required for engineering change processes by approximately 40 percent.

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    Task and objective
    • Integration of CAD data management and ERP system to ensure company-wide availability of all product data via a central PLM system
    • Supply downstream systems and portals with data from the PLM system
    • Establish the overarching PLM platform as the leading system
    • Integrated document management including long-term archiving
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    Solution
    • CIM Database as the leading company-wide IT system
    • CAD data management for Catia V5 and Creo (Pro/E)
    • Integration of TDM and ERP systems (SAP)
    • Document management for text, image, video, audio, and neutral formats, including connection to the Hyparchiv long-term archive
    • Engineering change management
    • Project management including task management and a detailed rights and roles system
    • Delivery of documents to global STIEBEL ELTRON internet portals via interfaces from CIM Database (e.g., for user manuals, installation guides, and technical drawings)
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    Benefits
    • Group-wide information platform that provides all key business documents in a legally compliant manner through transparent processes
    • Secure control and documentation of document processing, including approvals and automatic long-term archiving
    • Comprehensive search and navigation capabilities through cross-references (e.g., material/supplier, project/documents)
    • Management of complex review and approval workflows for engineering changes (ECM) – with approximately 40% reduction in processing time
    • Integrated management of product and product development improvements in the form of classified processes
    • Support of logistics processes through automatic synchronization of product data with SAP
    "Our competitiveness depends, among other things, on our ability to ensure that information is valid throughout the world."

    Matthias Meckle
    Head of the Technical Information Centre
    Stiebel Eltron GmbH & Co. KG