Training courses are also put together according to your needs. The result: Your company offers users the optimal training program.Patrick Staffhorst
Head of Training Centre
Infrastructure & Operation – Basics
The basic know-how for the installation, administration and operation of the system is trained on the basis of a latest standard configuration. Participants are provided with individual workstations in a training environment. In addition to the accompanying exercises, the training provides an opportunity for practical implementation and application of the contents.
Objectives
- Creating the fundamentals for technical communication between customer and CONTACT software
- Mastering the basics in the use of the technology platform
- Solving technical problems yourself
- Manage users
- Being able to participate in solving complex problems
Target audience
The training course is aimed at IT system administrators entrusted with administering the technology platform.
Requirements
- Experience in the application, configuration and support of at least one operating system
- Experience in the administration and installation of workstation and server systems
- Basic knowledge of IT, networks and infrastructure
- Experience in the configuration and support of other software systems (office, databases, CAD systems, etc.)
Contents
- Structure and interdependences of CONTACT's technology platform infrastructure
- Installation of server and client of the technology platform
- Fundamentals of configuration
- Troubleshooting & Logging
- Backup & Recovery
- Aspects of operational safety
- Extending the infrastructure of the technology platform
- Hardware & network requirements
- Practical exercises and application examples
