As a CONTACT service partner

you advise and support customers when it comes to selecting, implementing and operating our solutions. Together we increase the productivity and innovation capability of our customers based on our open standards and software tools in combination with your high-quality services and your expertise. As our service partner, you take advantage of the opportunities for growth that the worldwide PLM market offers – a rapidly growing market with a volume of more than 25 billion US dollars.

Our customers expect …
... a high level of reliability and expertise. They attach importance to having a partner who understands their business processes and is familiar with the requirements of their industry. They need solutions from a single source that guarantee a fast return on investment (ROI), meet the functional requirements they have today and can grow to meet the challenges they will be facing in the future.
We expect our service partners …
... to help us increase customer satisfaction. We are looking for experienced and competent partners who can provide our customers with the best possible advice and offer them support when it comes to selecting, implementing and operating our software solutions. Quality and a good market image are just as important to us as a highly skilled service team that is prepared to accept project responsibility and carry out service-related tasks autonomously.
We offer our service partners …
... the support they need to ensure sustainable business success. We not only put them in touch with our customers and other interested parties but also involve them in projects conducted together with our project teams or other business partners. We provide their service and support staff with training and certification and, if necessary, provide comprehensive technical support.

Your advantages at a glance

  • Partnership with a financially strong provider with a solid, worldwide customer base
  • Long-term business relationships and access to a dynamic, growing market
  • Open, industry standards-based solutions and fast market launch
  • Joint marketing measures and participation in training seminars and workshops
  • Dedicated business partner management
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